Part of the TERMINALIQ Ecosystem
The blueprint of your terminal's capacity
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Core Features

What CapacityIQ Delivers

01

Unified Service Request Management

Service Request Portal

One portal. Every request type. CapacityIQ gives every terminal team member a structured entry point for all service needs -- Corrective Maintenance, Terminal Outage requests, and Tank Status submissions. Each follows its own workflow so nothing is misrouted, mislabeled, or handled inconsistently. Paperwork disappears. Accountability remains.

  • Corrective Maintenance with structured asset-level categorization
  • Terminal Outage submissions with structured impact assessment
  • Tank Status requests for commissioning and API inspection tracking
  • Full request history and live status tracking across all categories
02

Location-Precise Maintenance Routing

Service Location Selection

In terminal operations, where a problem occurs is just as critical as what the problem is. CapacityIQ anchors every service request to a specific physical zone -- Bay, Pump Slab, Dock, Truck Tower, Rail Track, Connection Station, Utility Area, Civil Structures, Buildings, Fire Water System, and more. This eliminates ambiguity and routes the right resources to the right location every time.

  • Zone categories covering the full terminal physical footprint
  • Zone-tagged requests tracked from submission through resolution
  • Automatic routing logic matched to zone, equipment class, and request type
  • Reduces miscommunication between field teams and operations
03

Structured Outage Planning and Scheduling

Outage Request Summary

Terminal outages carry real risk -- to safety, to customers, to operations, and to reputation. CapacityIQ provides a complete outage management registry with structured submissions, multi-dimensional impact classification, priority ranking, and precise scheduling. Approved outages are coordinated to defined maintenance windows, keeping disruptions planned and controlled rather than reactive and costly.

  • Full activity log and audit trail from submission through approval and completion
  • Priority levels P0 to P5 with start/end scheduling and duration tracking
  • Impact assessment across safety, environment, customers, operations, security
  • Coordinated maintenance windows reduce unplanned operational shutdowns
04

Tank and Storage Asset Visibility

Tank Status and Map View

CapacityIQ goes beyond gauging and levels. The Tank Status Table and Map View give operators and asset managers live visibility into the entire storage estate: tank availability, commissioning readiness, API inspection status, and capacity utilization across all zones. From a single screen, see the full picture of what is available, what is in service, and what needs attention.

  • Centralized asset registry with product and movement context
  • Interactive Plot Plan for spatial orientation across tank farm zones
  • Commissioning status and API inspection readiness tracking
  • Real-time tank inventory levels and capacity utilization across all assets
  • Sortable, filterable status tables with configurable column settings and completed-request toggles

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